We will see if there is a way to repurpose an existing feature that you're not currently using. This is the simplest and quickest solution and usually incurs no cost.

For example, in Business Manager you can create a list of artists / makers (A/M) along with their biographies and dates born & died. You then link a stock items to the respective A/M. This makes it easy to find all the items by a specific A/M in Business Manager or on your SeekUnique website.

Cathy Hunt, a specialist in oriental antiques, didn't use this feature but she wanted to categorise her oriental antique items into periods, e.g. Early 19th Century, Kangxi, Ming Dynasty, Transitional etc.

With absolutely no customisation whatsoever, Cathy simply repurposed the A/M feature and created a list of periods instead. Each period has a title (instead of an A/M name), a description (instead of a biography) and the years born & died have been replaced with the years of the respective period.

On Cathy's SeekUnique website, we renamed her A/M page to "Period" (a zero cost part of our standard website personalisation) and now her customers can click on the period they're interested in, read the description and immediately see all the stock items available in that period.

You request something that is technically simple to implement, will take very little time and will likely be useful to other Business Manager customers too.

Such changes will usually be implemented at low cost (or maybe no cost) in both your copy of Business Manager as well as our development copy, so you benefit from it now and other Business Manager customers will benefit from it when the next update is released.

Medium or complex customisation requests without any urgency will be added to our list and may be moved to our development schedule when there is sufficient demand from other customers. We log all customer requests that fit in with the general direction of development.

There will be no cost but there is also no guarantee if or when your request will be implemented or released.

More urgent customisation requests are sponsored by the customer. We will review your request and provide a quotation. If multiple customers request the same change then the costs can be shared, if all parties agree.

Such changes will be implemented in your copy of Business Manager as well as our development copy, so you benefit from it now and other Business Manager customers will benefit from it when the next update is released.

Any unique requests or ones that either don’t fit in with the general direction of Business Manager development or that would not benefit the majority of our customers can be built as a separate but integrated module. As above, we will review your request and provide a quotation.

This type of development will usually only be implemented in your copy of Business Manager but not the development version. Future updates to Business Manager won’t usually impact your custom modules, but they may require some additional development work from time to time to remain compatible.