Money Back Guarantee | Antiquity Software

Money Back Guarantee
We're so sure that you'll be absolutely delighted with Antiquity, we offer you a 30-day money back guarantee, subject to the terms below.

  • Your instructions to cancel your contract and request a refund must be be received by us in writing no later than 30 calendar days from the date of your initial order. Written notification must be made as email notification will not be accepted. Proof of postage is not proof of delivery, therefore please use Royal Mail's Guaranteed Delivery service to ensure notification is received by us within the permitted time frame.

  • Money back guarantee refers to the price paid for Antiquity Database licences only. The offer excludes fees for data conversion and import, SSL certificates, website setup, hosting services, training & installation and expenses incurred by us therein.

  • Where chosen, website customisation or personalisation cannot be refunded. If you're thinking of ordering a website but want to test Antiquity first, we ask that you put the website on hold until you are sure that you're delighted with Antiquity.

  • Any optional third-party licensed products, e.g. the address look-up service, SMS credits and others are excluded from the offer.

  • You agree to provide us with appropriate remote access to all computers licensed to run Antiquity software (including the server, where applicable) so that we can remotely uninstall all software. Refunds will only be made once we are sure that Antiquity software has been fully removed from your systems.

  • You must export any data entered into Antiquity prior to its removal from your computers. You agree that we are not liable for loss of any data.