Antiquity

RSS Feed (Added Entries)
RSS Feed (Modified Entries)
Download PDF
  • General
  • I've forgotten my password. How can I get into Antiquity in order to reset my password?
    If you have more than one user profile set up in Antiquity and one of the other users has 'Admin' privileges, then just ask them to log in with their user name and password. Then they can go to the Admin module > click the Users tab, click on your name on the list on the left and finally click the green arrow on the right next to the password field so that you can type in a new password. See note below*.

    However, if there are no other user profiles in your copy of Antiquity, e.g. you're a one-person business and you're the only person who can log in, then you'll need to call us. We'll log in remotely to your PC and help you get to the stage where you can reset your password. Please note that we cannot recover the forgotten password, we can only help you to reset it. See note below*.

    *Note: Please use a password that includes a combination of upper and lower case characters and at least one number and one other non-alphanumerical character, e.g. Br82ppY. Do not use easily guess-able passwords like your name, yourname1, password, password1 as these as the most easily hacked. Your copy of Antiquity holds a lot of valuable customer data which you would not want any theif to gain easy access to should your computers be stolen!
    Back to questions
    Rate this answer
  • How do I make a backup?
    To make a backup of Antiquity, please follow these instructions.

    NOTE: It is important to ensure that you always keep a recent backup off-site. Should the worst happen and you experience a theft, fire, flood or the like, chances are that any backup left on your PC or premises will also be stolen or damaged. Therefore, we recommend making a backup onto a USB memory stick, CD, external disk drive or similar, such that it can be taken home. Ideally you should always rename and date each backup file so that you can keep a series of backups on the same backup media.

    How Often Should I Make a Backup?
    In Antiquity you keep important information about your customers, stock, invoices, website, tasks and many other things. How much of this information are you prepared to lose? An insurance company might pay for the replacement of computer hardware, but your policy is unlikely to cover you for the time required to re-enter your data, nor for loss of data. Therefore we recommend making a backup at least once per week, possibly even daily, depending on how often existing data gets amended and how many new customers/stock/invoices are added each day.

    Server Version:
    If you have the server hosted version of Antiquity, then the main elements of the backup are performed automatically. All you need to do is copy the backups to an external media source. Please contact us for a reminder about making backups for your installation of Antiquity.

    Non-Server Version - Instructions:
    The following instructions are for customers running Antiquity without a dedicated server.

    1. Important: Exit/Quit Antiquity on all computers - you should never make a backup while Antiquity is running!
    2. On the host computer, locate and open the Antiquity database folder.
    3. Locate the six files beginning "AN_" and also the one called "Antiquity".
    - Depending on how your computer is configured, you may or may not see a suffix ".fp7" on each file.
    4. Select all the required files by click-hold-dragging your mouse over them all or clicking the first one and then pressing the SHIFT key while clicking on the last one.
    5. On Windows right click and select Send to > Compressed (zipped) Folder. On Mac, right click and select Compress 7 Items.
    6. This will make a compressed file which will be located in the same folder as the files that you've just compressed.
    - On Windows this file will be named after the file that you right-clicked on, e.g. Antiquity.zip or possibly AN_Web.zip.
    - On Mac this file will be named Archive.zip.
    7. Rename the compressed file to Antiquity backup yyyy.mm.dd.zip (If you did not see the .zip suffix on the file before renaming, then do not add it. If you did see it, then ensure it remains), e.g. Antiquity backup 2009.12.30.zip.
    8. You now need to copy the renamed file to your external media, e.g. a USB memory stick, CD, external drive or similar.
    9. Because each backup file is renamed, you can keep multiple backups on your external media.

    Suggestion:
    If you're using a USB memory stick or re-writable CD as your media, please ensure to use a set of media, not just one. For example, if you backup weekly then have a set of 4 USB memory sticks, one for each week of the month and always backup to the appropriate one. Doing this ensures that if one of the media turns out to be defective, you still have the other ones.

    Future backups:
    In the future, we will add a feature to Antiquity to make backups and automatically upload them to a reserved folder on your web server.
    Back to questions
    Rate this answer
  • Printing - Where's my default printer?
    The default printer is usually picked up by Antiquity when Antiquity is installed. However if you have to re-install your printer driver or want to set a different printer as the default, Antiquity may not pick up on this change automatically. Simply go into Antiquity Admin, then from the File Options... menu select Print Setup / Page Setup and select your printer. Click OK and your new default printer for Antiquity has been set.
    Back to questions
    Rate this answer
© 2012 Click Connection Corportion